Support

FAQ

How Does FitMirror Work?

For trying on you should simply upload your full length photo to the application.

Then tap on the Try On button and select the clothes category from the side menu. You will proceed to the Category page and available clothes will be displayed. To try the desired item on, you should tap on the Try On button and wait for the AI magic to create a picture of you wearing selected clothes.

You can also upload photos of clothes yourself and use them to try on. To do this, you should tap on the Wardrobe button on the Select Category page and then click on the Add Clothes button. Pictures must have a white background and contain only apparel (not worn by humans) Uploaded pictures of clothes will be available in your Personal Wardrobe and to try them on you should simply tap on the Try On button displayed under the item.

Try on results can be saved to the wishlist and accessible anytime in My Profile.

How To Upload a Photo?

All Photos must have a 3:4 aspect ratio.

To upload a photo, you should proceed to the Select/Upload Photo page and click on the “plus” button. A standard uploader will be opened by your phone and you will be able to select a photo.

If you have already uploaded a photo and it is displayed on the Select Photo page, you should swipe to the right on the Select/Upload Photo page to be able to upload a photo.

To upload a photo of clothes, you should proceed to My Profile and click on the Personal Wardrobe button. The Add Clothes button is displayed there and you should tap on it and a standard uploader will be opened by your phone and you will be able to select a photo.

Also, it is required to upload a photo of you wearing a skirt in order to enable the AI to correctly perform the Try-On process. It can be made eather on the Category page when you select Skirts or on your Profile page after proceeding to the Edit Profile menu. This photo will be used automatically and exclusively for trying on skirts. You can visit your profile and change this photo anytime.

We appreciate your patience and help and are convinced that this will not be required in thefuture as AI develops and learns quickly and steadily.

How to Subscribe?

To subscribe to our service and get the full functionality, you should proceed to My Profile and click on the Subscribe Now button. Then you will be able to select one of two plans: 3-Days Free Trial or Monthly Magic Mirror for $6.99 per month.

3-Days Free Trial subscription is limited to 10 try-ons per day.

Monthly Magic Mirror for $6.99 per month is the full, unlimited plan.

You are able to unsubscribe from our services by clicking on the Unsubscribe button at the bottom of the Subscribe page accessible from your profile.

What is a Neural Network?

A neural network is a machine learning model designed to mimic the human brain’s way of processing information. It comprises layers of interconnected nodes, or neurons, which include an input layer, hidden layers, and an output layer. Data passes through these layers, with each neuron applying weights and biases to the inputs and using activation functions to introduce non-linearity. The network learns patterns through training by adjusting weights and biases based on errors. Neural networks are widely used in applications like image and speech recognition, natural language processing, and predictive analytics.

My Account and Data

Why you need my data?

We collect only the essential information needed to provide a smooth and secure experience within our app. This includes your First Name which can be your Username, Email address, and subscription details. Also we need you to provide your gender on the Profile page as this is needed to filter clothes items and categories shown to you on the Try-On screen. We do not collect or store any additional personal data beyond what is necessary for using the app.

Do you share my data with third parties?

No, we do not share your data with any third parties. Your privacy is our priority, and all the information we collect remains confidential and is used solely to enhance your experience within the app.

How is my data stored?

Your data is stored securely on our servers using robust encryption methods. We follow strict data protection policies to ensure that your information remains safe from unauthorized access.

Can I delete my account?

Yes, you can delete your account at any time. Simply go to your profile settings, choose “Delete Account,” and follow the prompts. Deleting your account is permanent and cannot be undone. All your data will be deleted right after you submit account deletion.

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